Question 1

Do you do your repairs in-house, or send them out to be repaired?

Accepted Answer

All repairs are done in-house by professionally trained repair technicians.

Question 2

Do you take school POs?

Accepted Answer

Yes, we accept both blanket purchase orders and single POs for repair work.

Question 3

Who pays for shipping?

Accepted Answer

We cover shipping both ways, emailing labels and offering free local pickup and delivery when possible.

Question 4

Does your Pay as Needed service come with a warranty?

Accepted Answer

Yes, all repaired units include a one-year warranty on the parts and labor performed.

Question 5

Can you sell me Chromebooks or Apple units?

Accepted Answer

Yes, we sell new and refurbished Chromebooks and Apple products and can also handle Google EDU licenses.

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