20 Troy Rd., STE4 Whippany, NJ 07981 United States

Privacy Policy

Effective Date: August 24, 2026

SoftNetworks.net (“SoftNetworks,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://softnetworks.net, communicate with us, purchase products or services from us, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from service providers or other third parties.

Personal Information

Depending on how you interact with us, we may collect information such as:

If payments are processed through a third-party payment provider, payment card information may be collected and processed directly by that provider. We may receive limited transaction information necessary to process and maintain your order.

Usage and Device Information

When you visit our website, certain information may be collected automatically, including:

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support marketing activities.

2. How We Use Your Information

We may use the information we collect to:

You may opt out of promotional email communications at any time by following the unsubscribe instructions included in those communications or by contacting us.

3. How We Share Information

We do not sell or rent your personal information for monetary consideration.

We may disclose personal information when reasonably necessary for legitimate business purposes, including to:

We may also disclose information when we believe disclosure is reasonably necessary to protect the rights, property, security, or safety of SoftNetworks, our customers, or others.

If SoftNetworks is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for purposes such as:

Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

Where required by applicable law, we will provide additional choices regarding non-essential cookies and tracking technologies.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

6. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, or regulatory requirements.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law and our business practices.

7. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to:

Certain requests may be subject to legal exceptions. We may also need to verify your identity before processing a privacy request.

To submit a privacy-related request, contact us using the information provided in the Contact Us section below.

8. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. These third parties have their own privacy practices and policies.

SoftNetworks is not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete the information.

10. Email and Marketing Communications

If you choose to receive marketing or promotional communications from us, we may use your contact information to provide information regarding products, services, promotions, or company updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email or by contacting us. You may still receive non-promotional communications relating to transactions, orders, customer service matters, or other important business communications.

11. Legal Compliance

We may collect, use, retain, or disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, governmental requests, or other legal obligations.

We may also process information when necessary to establish, exercise, or defend legal claims or protect against fraudulent, harmful, or unlawful activity.

California Residents – CCPA/CPRA Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to applicable exceptions, these rights may include the right to know what categories and specific pieces of personal information we collect, the sources from which that information is collected, the purposes for which it is used, and the categories of third parties to whom it may be disclosed; the right to request deletion or correction of your personal information; the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable; the right to limit certain uses and disclosures of sensitive personal information, where applicable; and the right not to receive discriminatory treatment for exercising your privacy rights.

Softnetworks.net does not sell personal information for monetary consideration. If our data practices constitute “sharing” under California law, California residents may exercise applicable opt-out rights. To submit a privacy request, please contact us using the contact information provided on this website. We may need to verify your identity before processing certain requests, and you may also designate an authorized agent to submit a request on your behalf where permitted by law. We will respond to verified requests within the timeframes required by applicable California law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will post the revised Privacy Policy on this page and update the Effective Date at the top of the policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

SoftNetworks.net
20 Troy Rd., STE 4
Whippany, NJ 07981
United States

Email: info@softnetworks.net

Need a Repair Service?

Fill out this form below to get in touch with us.

Contact Us